01 / THE CHALLENGECapability exists. Is it joined up, strong enough where it matters and does it hold up when tested?
Even where good work is already happening, there can still be gaps, duplication and too much reliance on individual people or informal ways of working.
GapsDuplicationReliance on individuals
02 / THE CONNECTED RESPONSEA connected response, not another disconnected layer.
COPA connects the club’s existing capability, adds what is missing and helps turn it into one practical operating model.
ResponsibilitiesControls and routinesEvidence and systemsSpecialist input
03 / DEPENDABLE OPERATIONClear ownership.
Visible evidence.
Stronger decisions.
COPA connects what works, builds what is missing and helps make it dependable in practice.
Repeatable routinesClear oversight